Nature of Services Provided
Threvol Advanced specializes in advanced technological services and business solutions.
- Technical assistance, installation, configuration, and implementation of technological platforms.
- Software development and automation tools to optimize business processes.
- Use and integration of open source solutions, with the possibility of modifications and adaptations for specific implementations.
Entre los servicios que ofrecemos se incluyen:
- ✔ Network & Security: Network management, security, virtualization, and Active Directory
- ✔ Consulting: Database management, software architecture, and project management
- ✔ Artificial Intelligence Integrations: Process automation, virtual assistants, and predictive analysis
- ✔ IT Support: Technical maintenance, remote support, infrastructure, and help desk
We DO NOT manufacture, license, or officially represent third-party products mentioned on our website.
Use of Proprietary and Open Source Software
Use of Proprietary Software
We can work with third-party proprietary software, helping our clients with proper configuration, integration, and maintenance.
If necessary, we can advise our clients on obtaining official licenses and, in some cases, resell them through authorized providers.
Software Development and Open Source Solutions
We develop our own automation tools and solutions to improve our clients' operational efficiency.
We also use open source software in our implementations, which can be modified and adapted to specific needs, always respecting the licenses and terms of use of each open source project.
The client is responsible for ensuring they have appropriate licenses for any proprietary software and respect the conditions of implemented open source solutions.
Use of Registered Trademarks
The names, logos, and trademarks mentioned on this website belong to their respective owners and are used solely for informative and descriptive purposes.
Some of the mentioned brands and technologies may include:
- Microsoft®, Windows Server®, Azure®, Active Directory®, and other Microsoft® products
- VMware®, vSphere®, NSX Networking®, among others
- Proxmox VE®, KVM, XenServer®, and other virtualization solutions
🔹 Threvol Advanced is NOT affiliated with, sponsored by, or officially represents any of these brands.
🔹 The mention of brands and products does not imply a direct commercial relationship with their manufacturers.
🔹 Our work is limited to installing, configuring, integrating, and providing technical support for these technologies.
Scope and Limitations of Liability
The user accepts and understands that:
- • Threvol Advanced only provides technical support, installation, and configuration of software and hardware.
- • We DO NOT modify or alter the terms and conditions of proprietary software manufacturers.
- • We DO NOT guarantee official support on behalf of third parties or act as direct intermediaries of manufacturers.
- • We DO NOT assume responsibility for problems arising from improper use of software.
- • Any issues related to licenses, official warranties, or manufacturer support must be resolved directly with the company owning the software or service in question.
Privacy and Cookies Policy
Threvol Advanced di Carlos Barboza complies with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and other applicable privacy and data protection regulations in Italy.
For more information, please consult our:
Service Hours and Contact
Service hours
- 📅 Monday to Saturday: 08:00 - 18:00 (CET)
- Holidays: Service subject to availability, confirmation required
- Virtual Assistant: 24/7 Support
Estimated response time
- Mínimo: 15 minutes
- Máximo: 2 hours
Definition of "Emergency" for priority channel
An emergency is considered any incident that causes a critical interruption in the operation of infrastructure services, security, virtualization, or solutions implemented by Threvol Advanced, including:
- Server or essential service outages
- Security failures or unauthorized access
- Total loss of connectivity in critical business environments
If you require urgent assistance, you can contact us through our priority channels:
Email: [email protected]
Contact
Jurisdiction and Applicable Law
Any dispute or controversy arising from the use of this website and the services of Threvol Advanced di Carlos Barboza will be resolved in accordance with the laws in force in Italy, and will be subject to the jurisdiction of the courts of Messina, Italy.
Modifications and Updates
Last update: 01/01/2025
We reserve the right to modify or update this Legal Notice at any time to adapt it to regulatory changes or improvements in the services provided. It is recommended to review this page periodically to stay informed of updates.